About this role
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick’s high standards.
What You’ll Do:
Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectationsManage project execution to ensure processes are followed and deadlines are met with precisionOversee account financials, including budget management, forecasting, and scope alignmentIdentify opportunities for organic growth and contribute to account planningEnsure all communications and deliverables reflect Klick’s standards and elevate the client experience Required:
8+ years of client service experience in the advertising industry3+ years of pharmaceutical or healthcare advertising experienceExperience managing a $3M+ book of businessProven ability to build and grow relationships at the Associate Director/Director levelStrong financial acumen, including scope development and budget oversightStrong presentation and communication skillsDesired:
Launch experience in pharma or healthcareExperience leading client meeting intake, agenda development, follow-ups, and recapsAbility to translate client feedback, prioritize changes, and guide internal teamsUnderstanding of US pharmaceutical/healthcare marketing regulationsComfort and enthusiasm for integrating AI into workflowsUniversity degree required; MBA a plus #LI-AS1
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.