About this role
The Account Director plays a key leadership role in managing client relationships, overseeing program delivery, and ensuring excellence across every touchpoint. This role brings strategic thinking, operational discipline, and a strong understanding of the healthcare landscape to guide both clients and internal teams. The Account Director helps shape brand direction, ensures smooth execution, and drives opportunities for value and growth.
What You’ll Do:
Lead and support precise project execution while ensuring process alignment and regulatory complianceManage timelines, anticipate barriers, and consistently deliver high-quality work that exceeds expectationsOversee and guide project budgets, forecasts, and scopes in partnership with project managementCollaborate with cross-functional teams to deliver launch and in-market programsContribute strategic insights that inform account plans and elevate client outcomes Required:
6+ years of client services experience in the advertising industry2+ years of pharmaceutical or healthcare advertising experienceExperience managing $2–3M in business across brands or portfoliosStrong experience building relationships at the Product Manager and Associate Director levelProven ability to lead client meetings, coordinate briefs, and communicate feedback clearlyFull understanding of pharma/healthcare marketing communications and regulatory considerationsDesired:
Experience supporting HCP-focused initiativesExperience contributing to brand planning and launch preparationAbility to translate client changes into clear internal directionComfort reviewing and developing scopes of work with project managementComfort and enthusiasm for integrating AI into workflowsUniversity degree required; MBA a plus #LI-AW1
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.