About this role
Utilizing Keystone Consulting’s unique mythology, the job holder will develop and provide strategic solutions and advisory services that will assist client organizations in turning customer experience into a competitive advantage.
The consultant will provide expertise in managing projects that focus on measuring differentiated customer experiences to drive customer loyalty and create a positive journey.
Responsibilities
Carry out research and data collection to understand the organization.
Conduct quantities and qualitative analysis.
Interview the client’s employees, management team and other stakeholders.
Prepare business proposals, reports and presentations.
Identify issues and form hypotheses and solutions.
Present findings and recommendations to clients.
Manage projects and programs.
Liaise with the client to keep them informed of progress and to make relevant decisions.
Educational Background: Bachelor’s degree (minimum), preferably in a business management discipline
Certification: Project Management certification or working towards certification is a plus
Work Experience: 2 – 3 years of experience in management consulting or project management.
Other requirements: passion for customer experience & passion for quality of life.
Candidate based In Jeddah
Before applying, please visit our website to get an idea about who we are, what we do and why we do it. In addition, kindly include a customized cover letter with your application.