About this role
Sales:
To effectively sell The Hollard, My Life and More product face to faceTo use appropriate interpersonal styles and communication methods to gain acceptance of Hollard’s from prospects in the Public Sector(Teachers,Nurses and Police)To accurately identify insurance needs by asking effective questions and listening attentivelyMatch benefits accordingly and demonstrate how a product satisfies the needsGain commitment to recommended action around buying an insurance productTo handle objections and overcome them with easeDevelop sales strategies to compete with other individuals or companies who sell insuranceExplain features, advantages of policies and/ products to promote a salePerform administrative tasks, such as maintaining records of potential clientsSeek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.Customer Service:
Full and accurate assessment of all maintenance requests within scope, in terms of policy processes and procedures.Maintaining clear and consistent communication with internal & external parties regarding maintenance of policies and requirements thereof.Follow up on outstanding requirements with internal & external parties.Maintaining professional verbal and written communication with customers (internal and external).Ensure that the targets are met.To resolve all incoming queries effectively and efficiently thus ensuring customer satisfaction.Contact clients on incomplete new business and records daily stats.Full knowledge, understanding and ability to accurately, scan, index and allocate mail on workflow within SLA time MatricRE (added Advantage)Self motivated and the ability to work without supervisionAbility to work under pressureStrong interpersonal and communication skillsAbility to solve problems and decision making Salary - STRICKLY COMMISSION BASED WITH NO BASIC SALARY.