Corporate Account Handling Team Leader @ Bell & Co Professional Recruitment Ltd

Corporate Team Leader

Leeds | Hybrid Working | Excellent Salary & Benefits

We are working with a highly regarded and growing insurance broker in Leeds as they look to appoint an experienced Corporate Team Leader.

This is a senior position combining people leadership, operational responsibility and hands-on corporate client management.

You’ll take responsibility for leading and developing a team of Corporate Account Handlers, helping drive client service standards, performance and continuous improvement, while also managing your own portfolio of larger and more complex corporate clients – including insurance programmes with premiums in excess of £1m.

You’ll also form part of the wider regional management structure, giving you the opportunity to influence how the team operates, develops and delivers for its clients.

The Role

A key part of the position will be providing leadership across the Corporate Account Handling team in Leeds – setting clear objectives, monitoring performance and ensuring individuals have the training, development and support they need to succeed.

You’ll also work closely with colleagues across the wider business to improve processes, share best practice and ensure a consistently high standard of client service.

Responsibilities will include:

Lead, coach and develop a team of six Corporate Account HandlersSet clear objectives and monitor individual and team performance against agreed KPIsEnsure appropriate training, development and support plans are in place across the teamManage resource and workloads effectively across the teamTake responsibility for your own portfolio of larger corporate clients, including complex insurance programmes with premiums of £1m+Act as a senior technical referral point on more complex commercial and corporate insurance mattersWork closely with Account Executives to support client retention, development and long-term relationshipsBuild strong relationships with clients, insurers and colleagues across the wider businessReview existing processes and identify opportunities to improve efficiency and client outcomesHelp implement new initiatives, processes and ways of workingContribute to wider operational and business improvement projectsEncourage collaboration and information sharing across teamsContribute positively to the wider regional management teamPromote a culture of accountability, continuous improvement and exceptional client service About You

You’ll have a strong technical background in commercial/corporate insurance broking, together with the ability to lead people and take a wider view of how a successful client service team should operate.

This could suit an existing Team Leader or Manager, but we would also be interested in speaking with experienced Senior Corporate Account Handler who already takes responsibility for mentoring, developing or providing technical support to colleagues and is ready for a broader leadership position.

You’ll ideally bring:

Strong commercial/corporate insurance experience gained within an insurance brokerageExperience working with larger and more complex corporate insurance programmesA strong understanding of broking processes and FCA regulatory requirementsLeadership, team management, coaching or mentoring experienceThe ability to set objectives, manage performance and develop othersStrong technical commercial insurance knowledgeExcellent client and insurer relationship-management skillsThe ability to manage workloads and resources across a busy teamA process-driven approach with an interest in continuous improvementStrong commercial judgement and the confidence to make decisionsThe ability to bring people together and encourage collaborationExperience using Acturis and Microsoft OfficeACII qualification or progress towards it would be advantageous, although not essential What’s on Offer?

You’ll be joining an ambitious and progressive insurance business that has experienced significant growth and continues to invest in its people, technology and client proposition.

The package includes:

Excellent salary, dependent on experienceHybrid working – only three days per week in the office30 days’ annual leave plus Bank Holidays6% employer pension contributionPrivate medical insuranceLife assuranceIncome protectionSupport towards professional qualifications and continued developmentExcellent longer-term career progression This is an excellent opportunity for someone who enjoys the people and leadership side of insurance but still wants to remain close to clients and technical broking.

With exposure to major corporate clients and £1m+ premium programmes, alongside the opportunity to develop people and influence the wider operation, it offers considerably more scope than a traditional Account Handling Team Leader position.

For further information, contact Daniel at Bell & Co Professional Recruitment for a confidential discussion.