About this role
Front of House Reception
Marylebone, Central London
Permanent
£31,200 per year (£15 per hour) | 40 paid hours per week
Monday to Friday | 8am to 5pm
Our client is looking for a friendly, dependable person to run their front of house reception and give patients and visitors a welcoming first impression.
You will be based at the building's main reception, helping patients reach the right tenant and supporting the day-to-day running of their shared spaces. This role suits someone who enjoys helping people, takes pride in keeping things organised and is comfortable with a steady routine as well as busier periods.
What You Will Do:
Welcome and check in patients and visitors.Liaise with tenants by internal phone and direct patients to the correct floor when they are ready to be seen.Receive and distribute post and deliveries to the right people throughout the building.Keep reception and the waiting room tidy and presentable, with regular checks of the ground-floor public toilet and agreed routine tidying or cleaning.Support routine building checks, report maintenance issues and take part in fire drills. What They’re Looking For
You will be approachable, organised and reliable, with clear communication skills and a calm, professional manner. You should be comfortable following procedures, handling information discreetly and using telephones and basic computer systems.
Reception or customer service experience would be helpful. Experience in a healthcare setting is welcome, although the duties described are non-clinical.
Hours and Benefits
Working hours are 8am to 5pm, Monday to Friday, with one hour of unpaid breaks each day. This can be one hour or two half-hour breaks, by agreement. Pay is £15 per hour, equivalent to £31,200 per year for 40 paid hours per week.
31 days' paid holiday including Bank Holidays, and three days allocated to the Christmas and New Year closure.