About this role
Commercial Account Handler Gravesend | £28,000–£38,000
Looking for a role where your expertise is valued and you can build lasting client relationships?
CKB Recruitment is working with a growing insurance group seeking an experienced Commercial Account Handler for its Gravesend office.
Alongside general commercial insurance, you’ll handle an interesting mix of specialist risks, including petrochemical clients and travelling fairgrounds—an excellent opportunity to broaden your technical knowledge.
The Role
You’ll manage a portfolio of commercial clients, working closely with insurers and colleagues to provide a high standard of service throughout the policy lifecycle.
Your responsibilities will include:
Handling client enquiries, policy amendments and mid-term adjustments
Preparing and negotiating renewals
Obtaining and comparing insurer quotations
Handling new business and ongoing account management
Producing accurate policy documentation and maintaining records
Supporting clients with claims enquiries
Building strong client and insurer relationships
Maintaining FCA and company compliance standards
About You
You’ll need at least 2–3 years’ experience in commercial insurance broking and the confidence to manage your own client portfolio.
Acturis experience is essential, while e-trade processing experience would be an advantage.
You’ll also bring:
Strong commercial insurance knowledge
Excellent communication and customer service skills
Good organisation and attention to detail
The ability to work independently and collaboratively
A willingness to support junior colleagues
Progress towards Cert CII would be beneficial but isn’t essential.
Why Join?
This is a supportive, close-knit business with ambitious growth plans. Currently handling £17 million in premium, it expects to exceed £20 million by year-end. It also holds partner status with several major composite insurers.
You’ll benefit from:
A friendly, collaborative team
A varied portfolio covering general and specialist commercial risks
Opportunities to develop your technical expertise
Long-term career prospects within a growing independent brokerage
A focus on quality service and