About this role
Location: Norwich
Contract: Temporary (3 Months) office based until trained then hybrid 1-2 days at home after training
Hours: Full Time, Monday to Friday 37 hours 8.30-4.30pm
Start Date: ASAP
£27k PA
We are currently recruiting Call Handlers to join a busy and friendly team on an initial 3-month contract.
This is an excellent opportunity for individuals with strong communication skills who enjoy speaking with people and providing excellent customer service.
Key Responsibilities
Making outbound calls to customers and service users
Booking appointments and updating schedules
Accurately recording information on internal systems
Managing call volumes professionally and efficiently
Providing excellent customer service at all times
Ensuring all records are kept up to date
About You
Confident and professional telephone manner
Excellent communication and interpersonal skills
Strong attention to detail and accurate data entry skills
Comfortable working in a fast-paced environment
Previous call handling, customer service or appointment booking experience would be advantageous
Reliable and able to start at short notice
What's On Offer?
Immediate starts availableInitial 3-month temporary assignmentFull training providedFriendly and supportive team environmentOpportunity to gain valuable office and customer service experience If you're organised, confident on the phone and available to start within the next couple of weeks, we'd love to hear from you.
Apply today with your CV for immediate consideration.
For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge
Please also request Andrea or Maxine on Linkedin