About this role
Credit Controller – Law Firm Location: Newcastle upon Tyne Job Type: Full Time or Part Time | Permanent Salary: Competitive + Bonus Scheme Department: Finance | Credit Control | Debt Recovery
An excellent opportunity has arisen for an experienced Credit Controller to join the busy Finance and Collections Team of a well-established and highly regarded law firm in Newcastle upon Tyne.
This is a varied and responsible credit control position, working closely with the Head of Debt Recovery, fee earners and wider finance team to ensure the effective management and collection of outstanding client payments.
The role would suit a confident and organised Credit Controller with experience managing debtor ledgers, resolving payment queries and building professional relationships with clients.
Previous experience within a law firm or professional services environment would be advantageous, although candidates with strong credit control experience from other sectors are encouraged to apply.
The Role
As Credit Controller, you will take responsibility for managing outstanding invoices, maintaining accurate debtor records and supporting the firm's wider financial operations.
Key responsibilities will include:
Managing and collecting overdue client invoices
Contacting clients by telephone and email to discuss outstanding payments
Investigating reasons for non-payment and resolving queries professionally
Maintaining and monitoring debtor ledger balances
Preparing and issuing statements, payment reminders and correspondence
Managing a high volume of incoming and outgoing communications
Working closely with solicitors and fee earners to resolve invoice disputes
Producing regular credit control reports and management information
Preparing reconciliations and analysing financial data
Monitoring the collections inbox and responding to enquiries
Maintaining accurate account records and following up outstanding actions
Supporting the Billing Coordinator and wider Finance Team when required
About You
The successful candidate will ideally have:
Previous experience in a Credit Controller, Debt Recovery or Accounts Receivable role
A strong understanding of credit control processes and debt collection procedures
Experience managing a varied debtor ledger and dealing directly with clients
Advanced Microsoft Excel skills, including formulas, reporting and data analysis
Excellent numerical accuracy and attention to detail
Confident telephone communication and negotiation skills
The ability to handle challenging conversations professionally and sensitively
Strong written communication skills and experience preparing professional correspondence
Excellent organisation and the ability to manage competing priorities
A proactive, resilient and methodical approach to managing outstanding payments
Knowledge of debt recovery protocols and procedures would be particularly advantageous.
What's on Offer?
This is an excellent opportunity to join an established law firm offering a supportive working environment and genuine opportunities for career development.
Benefits include:
Competitive salary dependent on experience
Firm-wide bonus scheme
Career progression opportunities
Supportive and collaborative working environment
Full-time or part-time working options
The opportunity to develop your career within legal finance and credit control
Interested?
If you are an experienced Credit Controller, Collections Officer, Accounts Receivable Assistant or Debt Recovery professional looking for your next opportunity in Newcastle upon Tyne, I would be delighted to hear from you.
Please get in touch for a confidential discussion or send me your CV to find out more.
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