About this role
Job Specification
Internal Sales Executive (HVAC)
Location: Leatherhead Salary: £28,000 - £33,000 DOE Contract Type: Permanent, Full-Time (37 hours per week)
About the Role
We are seeking a motivated and customer-focused Internal Sales Executive to join our growing HVAC business in Leatherhead. This office-based role will be responsible for managing inbound enquiries, providing technical product guidance, preparing quotations, and developing commercial opportunities. The successful candidate will gain an in-depth understanding of humidification products, HVAC systems, and customer applications whilst supporting the wider sales, service, and installation teams.
Key Responsibilities
Sales & Customer Service
Respond promptly to customer enquiries and provide professional product advice.Prepare accurate and timely quotations using HubSpot CRM.Proactively follow up quotations to maximise sales opportunities.Develop and maintain strong customer relationships.Identify opportunities for equipment sales, service contracts, maintenance plans, and upgrades.Work towards agreed sales targets and KPIs. Technical Support
Assist customers and specifiers with product selection and application queries.Liaise closely with the Technical Department to ensure suitable solutions are provided.Develop a strong understanding of HVAC systems, controls, and humidification products.Support installation and service teams with technical and commercial information.Ensure all advice and recommendations are accurately documented. CRM & Administration
Create and manage customer leads within HubSpot.Maintain detailed and accurate CRM records, quotations, and sales documentation.Track opportunities through the sales pipeline and provide regular updates.Attend sales meetings and pipeline reviews with the Internal Sales Manager. Marketing & Business Development
Support company marketing initiatives and campaigns.Represent the business at industry exhibitions and trade shows.Promote company products and services through professional LinkedIn engagement.Identify and develop new business opportunities. Person Specification
Essential Skills & Experience
Minimum 2 years' sales experience.Experience working within an engineering, technical, or manufacturing environment.Excellent communication and customer service skills.Strong organisational skills with exceptional attention to detail.Ability to manage multiple enquiries and priorities effectively.Good IT skills, including CRM systems and Microsoft Office.Commercial awareness and a proactive approach to sales. Desirable Skills & Experience
Previous HVAC industry experience.Experience using HubSpot CRM.Knowledge of humidification products and HVAC controls.Experience attending trade shows or industry events. Personal Attributes
Technically curious and eager to learn.Self-motivated with a positive attitude.Strong problem-solving skills.Professional and customer-focused approach.Team player with the ability to work independently when required. Benefits
Competitive salary of £28,000 - £33,000 DOE.Full product and technical training.Career development opportunities within a specialist HVAC business.Supportive and collaborative working environment.Opportunity to attend industry events and trade exhibitions.