About this role
Job Description We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
Salary: £25,000
What’s in it for you?
Support in training towards ARLA – NFOPP qualificationsBasic salary £25,000, additional £1,000 once qualifiedIndustry leading training and developmentDemonstrable career ladderOpportunities for progressionCollaborative, rewarding and fun environmentTeam incentives Key responsibilities of a Customer Service Advisor:
The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:
Outstanding Customer Service skillsSolid administration skillsResilient, positive, numerate and detail orientedOrganised and able to prioritise workload in a faced paced environmentExcellent verbal and written communication skillsIT literate (MS Office, internet, email systems) Benefits:
Aviva Digicare + workplace / Cycle to work schemeColleague discount scheme / Perks at work / Gym discountsLife assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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