About this role
Customer Service Advisor
Hourly Rate: £13.45Location: St. AustellJob Type: Temporary, ongoing We are seeking a Customer Service Advisor to join our team on a temporary basis with the potential for permanent employment for the right candidate. This role is based in our St. Austell office, offering a dynamic work environment where you will manage customer interactions and administrative tasks.
Day-to-day of the role:
Making calls to customers who have registered for a new meter to be fitted.Handling enquiries related to existing meters.Managing customer accounts and ensuring all information is up-to-date.Performing light administrative duties to support customer service processes.Working closely with the team to ensure a high standard of customer service is maintained. Required Skills & Qualifications:
Excellent communication and interpersonal skills.Experience in customer service, particularly in telephone-based roles.Strong organisational skills and the ability to manage multiple tasks efficiently.Proficiency in using office software for administrative tasks.Ability to work independently and as part of a team. Benefits:
Competitive hourly rate of £13.45, paid weekly.Free parking available at the office.Standard working hours: Monday to Friday, 8:30 AM - 4:30 PM with a 30-minute lunch break.Potential for permanent employment based on performance. To apply for this role, please click apply now with you up to date CV.