About this role
Customer Service Executive Location: Near Polegate Salary: £30,000 - £32,000 per annum DOE Working hours 7:30am - 5:00pm
Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.
Role Overview
This is a varied position within a busy office environment.
Key responsibilities include:
Handling incoming calls for new orders and enquiriesEntering details onto the in-house booking systemDelivering excellent customer service via telephone and emailTaking card payments and issuing permitsPromoting the business on social media platformsManaging website and email enquiriesSupporting sales, marketing and new business initiativesGeneral data entry and administrative dutiesCovering weighbridge operations when requiredAssisting with other office duties as neededReporting to the Sales and Office Manager Requirements
The successful candidate will have:
Excellent telephone mannerAbility to work under pressure in a busy office environmentStrong attention to detailProficient IT and computer skillsAbility to work effectively as part of a teamPrevious experience in customer service and/or administrationExperience promoting a business on social mediaBasic marketing knowledge Hours
Monday to Friday, 7:30am - 5:00pm Benefits
£30,000 - £32,000 per annumOn-site parking28 days' holiday including bank holidaysOpportunity to learn additional products and progressCompany contribution to a voluntary pension schemeBusy, enjoyable, and supportive working environment Extra Information:
Refer a friend and earn up to £500 (see website for details)Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successfulBy applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.