About this role
Administrative Officer Location: Reading- RG1-1DX Pay rate:£12.86ph Monday-Friday 9am-5pm
If you're someone who takes pride in delivering a "right first time" service, keeps things moving behind the scenes, and enjoys working with people in a calm, professional way, this could be a great fit. Our Client is hiring for a Admin officer in the Government, supporting the smooth running of Reading Employment Tribunal.
What you'll be doing: * Prepare papers, files and documents for hearings, meetings and court/tribunal activity * Produce standard letters and correspondence, minutes, notes and reports using guidance * Maintain and update records and complete data input on an in-house computer system * Open and dispatch post, support the organisation of meeting rooms and training sessions * Provide helpful front-of-counter, written and telephone support, including assisting court/tribunal users * Support listing and rota activity by checking files and keeping information up to date * Contact relevant parties and arrange scheduling/serving of court documents, including handling warrants and collecting fines/fees * Carry out checking and verification of documents, records, statistics and returns against criteria and procedures * Contribute to continuous improvement-using lean approaches, discretion and initiative within set processes * Support daily TIB (Team Information Board) meetings by helping ensure they're relevant, timely and productive * Handle ad hoc responsibilities within the band as required (where applicable)
What you'll bring: * Strong customer service mindset, with a friendly, polite approach-especially under pressure * Excellent administrative accuracy: able to input, update, assemble and check information carefully * Confidence working with guidance, instructions and comprehensive processes (SOPS) * Basic analytical capability for straightforward statistical reporting and processing * Solid communication skills, including the ability to interact professionally with the public, the judiciary and other stakeholders * Reliability with your own time and the ability to work as part of a team with management support
Additional information: * You'll be based at the Reading Employment Tribunal Building, with some flexibility to support other local offices on an ad hoc basis.
If you're successful in your application a basic DBS will be required as part of the on-boarding checks with Brook Street.
Apply now to join a role where your organisation, discretion and service make a real difference to how vital services operate-every day.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.