About this role
3rd Line IT Engineer Wimbledon | £45,000 - £52,000 | Office-Based | Occasional Client Visits
MUST LIVE WITHIN 45 MINS of Wimbledon. Applications outside of this range will not be considered.
Are you an experienced 3rd Line or Senior Cloud Engineer looking for a role where you'll have real influence, not just another queue of tickets?
We're partnering with a well-established, growing MSP that is looking to add a 3rd Line IT Engineer to its close-knit technical team. This is a senior, varied position offering exposure to Microsoft cloud technologies, infrastructure, networking, security and client-facing project work - with genuine scope to shape how the technical team operates.
You'll work alongside experienced engineers and act as a key escalation point, supporting a diverse client base while leading on projects, improving service delivery, and mentoring less experienced members of the team.
The Role
As a senior member of a small technical team, you'll be involved in:
Supporting and administering Microsoft 365 environmentsTroubleshooting complex infrastructure, networking and security issuesManaging and maintaining virtualisation platforms (VMware/Hyper-V) and cloud-based servicesActing as the senior escalation point for technical incidentsLeading on firewall, connectivity and endpoint management activitiesOwning project delivery, upgrades and system improvements - on time and on budgetActing as a dedicated technical point of contact for key clientsProducing and maintaining technical documentationBuilding strong relationships with clients and providing a high level of service About You
We're open to different backgrounds, but you'll ideally have experience with:
3rd line support within an MSP, service desk or IT support environmentMicrosoft 365, Windows Server, cloud technologies and virtualisation (VMware/Hyper-V)Networking fundamentals including DNS, DHCP, VPNs and firewalls (FortiGate preferred)Entra ID, Conditional Access, SharePoint and IntuneProject management or client management experience, with a track record of delivering on time and budgetSupporting and troubleshooting complex technical issuesWorking independently and taking ownership of tasks and projects Experience with MDM platforms, Power BI or automation tools would be advantageous, but isn't essential.
What's on Offer?
22 days annual leave (plus Bank Holidays) rising with length of serviceTraining budget per employeeExposure to a broad range of technologies and client environmentsA genuinely varied role combining support, infrastructure and cloud technologiesThe opportunity to influence how things are done within the businessA supportive and collaborative team environmentClear scope to develop your skills and grow with the company For more information or to apply, please contact Gianluca at Circle Recruitment:
Keywords: 3rd Line Support Engineer, Senior Cloud Engineer, IT Support Engineer, Infrastructure Engineer, Microsoft 365, MSP, Project Management, Cloud Engineer, Network Support, VMware, Hyper-V, Office 365, London, Wimbledon, Surrey, Berkshire, Croydon, Sutton, Mitcham, Richmond
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.