About this role
Up to £48,000 DOE + bonusSurrey Fancy taking the reins of some of the UK's best-loved retail accounts for an iconic, design-led children’s brand? We're looking for a Key Account Manager to grow and manage this brands UK national and mid-tier accounts.
It's a role with real scope to make an impact - building on strong existing relationships while spotting fresh opportunities for growth. You'll be the main point of contact for retailers countrywide, representing the brand at industry trade shows, and working with the wider sales team, customer service, and logistics teams to ensure clients get the best possible product and service at all times.
This is a brilliant opportunity to take ownership of some fantastic retail relationships within a brand that's genuinely loved by its customers. If you're commercially minded, relationship-driven, and looking to join a close-knit, passionate team, we'd love to hear from you.
What you'll be doing
Managing a portfolio of key retail partners across mid-tier and national accounts, building strong long-term relationshipsMaximising sales opportunities within your existing account base, and identifying and pursuing potential new business avenuesRepresenting the brand at trade shows, industry events, and client meetingsActing as the main point of contact for your clients, understanding their needs, and resolving any queries quickyWorking closely with Marketing, Product Development and Logistics teams to support new product launches, promotions, and smooth order fulfilmentKeeping abreast of market trends and competitor activityPreparing sales reports and forecasts to be shared with the wider team Why you’ll love this job
Be the face of a leading brand within the sector who have an enviable reputation for quality and sustainabilityJoin a genuinely supportive, friendly team where you can really take ownership and make this role your own What you'll bring
Demonstrated experience in account management or client relationship building, ideally within gifting, toys, or a related consumer products sectorA genuine understanding of the key account landscape and what it takes to grow retail relationshipsStrong commercial acumen with a track record of hitting and exceeding targetsExcellent communication and interpersonal skills, with confidence analysing data to guide decision-makingComfortable using CRM software and Microsoft OfficeThe ability to hit the ground running and work well as part of a close team Diversity & Inclusion
ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.