About this role
SITE CONTROLLER.
Earn up to £45,000 OTE per annum!
RRT is looking for a Site Controller to take ownership of the smooth day-to-day running of our Alloy Wheel Refurbishment site. This key role sits at the centre of customer service, job administration, logistics and our dealer network.
YOUR ROLE.
As Site Controller, you’ll play a key role in the day-to-day running of our alloy wheel refurbishment operation. You’ll coordinate customer and dealer bookings, manage job flow and vehicle movements, oversee invoicing and online orders, and keep the workshop running efficiently. You’ll provide direction to drivers and technical staff, resolve issues quickly, and deputise for the Group Alloy Operations Manager when required.
THE MAIN DUTIES OF THE ROLE INCLUDE:
Act as the first point of contact for customer and dealer enquiries, providing prompt, professional updates on progress, timescales, delays and changes
Book and schedule jobs accurately, produce quotations, confirm pricing and ensure work is planned efficiently
Raise and issue invoices accurately and on time, monitoring outstanding jobs, purchase orders and payments where required
Plan and optimise daily collections and deliveries, coordinating driver routes and workloads to move vehicles efficiently and cost-effectively
Manage eBay postal orders and enquiries from receipt through to packing and dispatch, keeping online records, listings and stock information accurate
Provide day-to-day direction and support to drivers and technical staff, allocating workloads, resolving operational queries and deputising for the Group Alloy Operations Manager when required
YOUR PROFILE.
Proven experience in an operations, coordination, logistics or customer service role, preferable in the automotive industry.
Strong organisational and time-management skills with the ability to manage multiple priorities
Excellent communication and customer service skills, with confidence speaking to customers, dealers and colleagues by phone and in person
Good administrative and IT skills, including experience raising invoices and using dealer management systems
Full UK Driving Licence is required
SALARY AND HOURS.
Salary: £38,000 per annum plus bonus, OTE £45,000.
Working Hours: Monday – Friday, 8am-5:30pm
ABOUT US.
RRT is a specialist alloy wheel refurbishment repair centre, equipped with modern facilities and industry-leading machinery. Our team is passionate about craftsmanship, quality and delivering a superior finish, supported by a professional operation that provides an exceptional service to customers and our wider dealer network.
BENEFITS.
We value our employees and offer 23 days holiday plus bank holidays, increasing with length of service, a company pension and access to an Employee Assistance Programme. You’ll join a supportive working environment with opportunities to develop your skills and contribute to the continued growth and improvement of the operation.
Click apply today and take the next step in your career with a hands-on operational role at the heart of RRT.