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Deputy General Manager - Entertainment and Hospitality Centre @ Flow Recruitment

GBOnsiteFull-time
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About this role

Introduction:

Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager?

Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months?

Are you looking for a business that is financially stable and has very exciting growth plans?

Role Profile:

As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industryevidence of delivering on financial targets, driving business and salesa passion for people including experience of coaching and developing your teambe fanatical about customer servicehave ambition for successbe willing to work nights and weekends Join our client as an Deputy Manager, in return you’ll get:

an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme40-hour contract, plus additional pay for any extra shifts you workthe opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly50% off food when you are workingoptional pension plan28 days holidayearn additional days holiday with length of service, up to five daysone in four weekends offongoing training and development, with the opportunity to fast track your careerfree bowling / golf game vouchers every month30% discount off food and drink for you and up to five friendsaccess to our clients Employee Assistance Programme (EAP) for you and your familywell-being training to support you in the workplaceopportunity to join the healthcare cash planfinancial long service awardsa £15 donation to Barnardo’s when you complete your inductionenhanced maternity, paternity, adoption, and shared parental leave benefitsflexible working, allowing you to have the perfect work life blend

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