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Retail Store Manager @ Hato Hone St John

NZOnsiteFull-timeJob reference REF3831B
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About this role

He aha te tūranga - About the role:

Are you an experienced retail manager with a genuine passion for community and a drive to achieve? We are searching for a dynamic leader to take charge of our vibrant Ferry Road Store in Christchurch. This exciting Monday to Friday role offers plenty of variety and autonomy, providing you with the opportunity to make a real positive impact!

This role is permanent full time position, working 40 hours each week from 8:30 am to 5:00pm Monday to Friday.

Key responsibilities include

Overseeing and managing shop operations and stock levelsDrive revenue growth by setting and achieving ambitious sales targetsActively promoting and marketing the store within the local communityManaging and maintaining store displays, and setting the pricing of stockRostering staff, leading and motivating volunteers and staff membersGenerating monthly reports and forecastingCultivate a warm, welcoming environment that encourages exceptional customer service Ko wai koe - About you:

To be successful in this role, you will have:

At least 2 years of solid experience in retail management, visual merchandising and an interest in second-hand goodsProven experience successfully managing a high-performing team A highly motivated, proactive “can-do” attitude that drives you to identify and act on opportunities for improvementA results-focused mindset, with a passion for success and achieving set targetsAbility to recruit, lead and motivate volunteersGreat relationship building skills and strong community focusBe at least 18 years of age and have full eligibility to work in New Zealand. The recruitment process will involve:

an interview with the store managera criminal record check reference checksMe pēhea te tuku tono - How to apply

If you are are keen to join our Op Shop team click the "I'm interested" before applications close on 23 October 2026 and apply now!

For further information please contact Helen Rayner [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Skills

Community ImpactManagementMid-Senior LevelRetail

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