About this role
We are seeking a driven and dynamic Retail Manager to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG’s commitment to quality and authenticity.
Key Responsibilities:
· Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
· Ensure that menu items are prepared and delivered in accordance with GYG’s food recipe and cooking guides.
· Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
· Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
· Arranging the ordering and purchasing of goods and ingredients according to budget.
· Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
· Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer’s guidelines.
· Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
· Maintain restaurant security to protect people and assets including updating of security codes and key logs.
· Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
· Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
- Opportunities exist at our Yatala and Pimpama locations.
Why Join GYG?
Flexible rosters and employment stability - talk to us about what work life balance means to youOpportunities for advancing your leadership abilities – level up to Area Management and beyondA comprehensive training program and support to set you up for successHeavily discounted GYG meal
Skills & Experience:
· A minimum of Diploma qualification
· At least two years of experience as a store manager in a retail setting
· Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
· Previous success in meeting and exceeding KPI’s in a managerial role
· Proven track record of delivering outstanding customer service and enhancing the overall guest experience
· Exceptional interpersonal and communication skills
Benefits:
Employee discountFree drinksFree foodSalary packagingTravel reimbursementSchedule:
Rotating rosterShift workWeekend availabilityEducation:
Diploma (Preferred)Experience:
Hospitality: 2 years (Required)Licence/Certification:
Driver Licence (Required)Work Authorisation:
Australia (Required)Work Location: In person