About this role
Job Description
Minimum 1 – 2 yrs work experience
This role is most ideal for an individual who enjoys a client-facing role and project management
The Junior Account Manager’s responsibilities include:
Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are metDevelop strong relationship and trust with clients by providing exceptional supportMonitor and analyze client campaign performance, including conveying regular updates, new requests and reports to themCoordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirementsBe the lead person to execute overall campaign set up on the SKALE platform per the requirementsWork alongside Senior Account Managers to ensure overall user experience is smoothBe the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordinationActively drive testing of platform alongside clients and senior account managers before it goes liveCollaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts
Qualifications
What you need
Attention to detailExcellent communication and interpersonal skillsStrong organizational and project management skillsAbility to work independently and as part of a teamAbility to multitask and prioritize tasks effectivelyAnalyticalBachelor’s Degree required, min 1 to 2 years work experienceStrong working knowledge of Microsoft Excel, Word, Outlook, and AsanaThrive in a fast-paced environment Quarterly bonusWork with a team that believes in cultivating growth mindset in each and every team memberA role that offers a breadth of learning opportunities and a highly collaborative environmentA flat hierarchy and with a high level of autonomyWe believe in a happy work environment and culture!