About this role
Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist hospital supporting referring veterinarians across Melbourne and regional Victoria.
We offer a genuinely collaborative team environment with access to multiple specialty services and a varied caseload.
And importantly - culture matters here.
We work hard, but we also make sure we enjoy where we work. Expect a supportive team, plenty of humour, and people who actually like working together. We’re looking for someone who not only has the skills, but is also a great fit for our team.
Love helping people, thrive in a busy environment and enjoy being part of a genuinely supportive team?
We're looking for a Casual and Part-Time Client Services Team Member to join our reception team at Melbourne Veterinary Specialist Centre (MVSC). You'll be one of the first people our clients, referring veterinarians and visitors interact with, making this a vital role within our hospital.
What's on offer
Casual or Part-Time role (3 - 4 days per week)Above award salaryNo public holidaysGlen Waverley & Essendon Fields locationsSome Saturday shiftsSupportive team cultureInteresting and varied caseloadProfessional development opportunitiesAbout the role
This is a busy and rewarding client services role within a multi-disciplinary specialist veterinary hospital.
Based primarily at our Glen Waverley hospital, you'll also work fortnightly shifts at our Essendon Fields clinic and participate in a rotating Saturday roster.
Key responsibilities include:
Welcoming clients and visitorsProviding exceptional customer serviceManaging a busy phone systemScheduling appointmentsEmail communication with clients and referring clinicsMaintaining accurate recordsProcessing paymentsGeneral reception and administrative dutiesAbout you
Previous reception, administration or customer service experienceVeterinary or healthcare experience highly regardedStrong communication and organisational skillsCompassionate and professional approach to clientsAbility to multitask in a fast-paced environmentConfident using computer systemsAble to work across both locationsAvailable for occasional Saturday shiftsPositive, team-focused attitudeIf you enjoy building relationships, providing exceptional service and being part of a supportive team, we'd love to hear from you.