About this role
Advising systematic know-how of procedures, operations, and work instructionsChecking systems and equipment for substandard performance or malfunctioningFixing systems and equipment problemsSetting up of Peripherals (i.e Laptop/Desktop/Printers), as per the compliance and policy.Good knowledge of backup software like SynologyGood knowledge about Office 365Checking Wi-Fi performance and Monitoring Cisco Cloud Miraki-based Access PointsGood Knowledge ins Active Directory Management, DNS & DHCPIdentifying performance problems and malfunctionsMaintaining hardware and corresponding documentation of fixes, notes, and recommendationsManaging routine preventive procedures; maintaining and monitoring network securityAnalyzing and resolving faultsMonitoring network environments and proactively maintain infrastructure to prevent failuresUpdating process, procedure, and other documentationLog and follow-up issues with VendorsPerform health system checks on areas of responsibilityMapping client's requirements and liaise with Group ITDesigning, deploying, maintaining, and improving IT service delivery processes within the corporate guidelines to ensure efficient IT-dependent business operations and achieving corporate objectivesEnsured adherence to the SLA within the networkResponsible for monitoring and tracking IT assets Deep System and Storage management understanding.Network Management understanding.Familiarity with ITIL and its applications.Work with reports, root cause analysis.Maintain documentationVendor negotiationMaintain system and storage.Maintain and ensure network operations.Monitor vendor SLAs.Work with vendors for solution and their support.Bachelor of Computer Engineering or equivalent.
Languages/Technologies: Java/J2EE, ReactJS, JQuery, JSON, HTML, JavaScript, CSS, PLSQL. Additional: Angular 7, VueJS, AngularJS. Frameworks: Spring Boot, Spring 4(MVC, ORM, AOP, SECURITY, Batch), Struts 2, Hibernate 3+. Database: Oracle 19c. Web Services: RESTful Web Services (JAX-RS), SOAP, JSON. Build Tool: Maven. Version Control : Bit Bucket. Development Tools: Eclipse STS, Jira, Tibco Jasper Report. Application Server: WebLogic Application server, Apache Tomcat Testing: Junit.