About this role
Working as part of the Patient Support Services team this role will be responsible for coordinating and running the Doctors’ clinics. You will be the first point of contact for all patients and external stakeholders, as well as providing high quality administrative assistance and support
Your responsibilities will include:
Front Reception meet and greet of patients and stakeholdersBooking in patient appointments and preparing their files for DoctorsProviding support and coordinating patient files including uploading patient information into the online systemTyping the Doctors dictated lettersAnswering external calls and enquiries from patients, health funds, Medicare, internal and external stakeholders We are looking for a strong administrator for this role, someone who has an interest in working in the medical field. You will be a team player who enjoys working across all levels of the organisation, as well as patients and external vendors.
Ideally you will have;
Previous experience in an office environment in an administrative capacityExperience with Medical programs an advantage (however not essential)Excellent communication skills and able to conduct yourself in an ethical manner, ensuring confidentialityMicrosoft office skillsCompleted Secondary level education And what's in it for you?
We know it's important to look after our staff, so Fertility First offers a number of perks including;
Glow - Our rewards portal - be recognised by both your managers are peers. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessionsLearning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiativesCertified Inclusive Employer workplace - Confidence in knowing you are joining an organisation who has achieved the benchmark for workplace inclusion across a number of diversity areas. Certified Family Friendly workplace 2024/25 – A global benchmark for a family inclusive culture which is reviewed annually. This ensures continuous improvement and evolution of our workplace ensuring all staff are best supported in the context of their individual circumstances.