About this role
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share
• hiring, training, and development of all restaurant employees
• Conduct personnel performance appraisals to assess training needs and build career paths
• Maintain and strictly abide by state sanitation/health regulations and company policies.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of well behavior and high performance, maintain highest level of professionalism, integrity, and strong work habits
• Rotate as shift manager as needed, and ensure adherence to scripts, supervision of staff and quality meal service
• Ensure high standards of service for the restaurant, Monitor and maintain cleanliness, sanitation and organization of all work areas.
• Have a comprehensive knowledge of all unit menu information.
• Maintain complete knowledge of and comply with all policies
• Reconcile onboard cash and credit sales with the point of sale system
• Review timekeeping records for each shift to ensure accuracy
• Create schedule for ensuring proper staffing within budgeted guidelines
• Develop positive vendor relations.
• Have a comprehensive working knowledge of company invoice tracking, labor tracking, schedule, preparation, labor cost management, inventory control and hiring/counseling/termination policies.
You may be called upon from time to time to perform other duties that may not be included in your job description at management's discretion.
• Minimum of 3 years management experience in a restaurant. • Impeccable service standards, clean work habits and attention to detail. • Ability to multitask in a high volume environment while always maintaining your sense of humor and appearing calm. • Ability to perform job functions with attention to detail, speed and accuracy. • Proven ability to lead others and positively influence employee behavior. • Professional, polished appearance with the ability to interact with all types of team members. • Must have excellent verbal communication skills and have the ability to work a flexible schedule. • Must have good administrative and computer skills. • Computer knowledge including Word and Excel. • Passion for creating an inclusive environment for our team members with clear and respectful communication. • Strong ability to control all costs. • Be able to prioritize and organize. • Must be a clear thinker, remaining calm and resolving problems using good judgment.
THE REWARDS:
• Competitive compensation package • 401K program • 2 Weeks paid vacation
All your information will be kept confidential according to EEO guidelines.