About this role
What You’ll Do
Lead & elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.Drive results: Own membership growth, secondary spend, and every revenue stream to maximise profitability.Deliver exceptional experiences: Lead by example on the gym floor and reception, making every visit feel personal and elevated.Operate with precision: Deliver all operational processes (daily, weekly, monthly) to the highest standard, consistently.Champion standards: Maintain outstanding cleanliness, presentation, and safety at all times.Engage & motivate: Build team buy-in to national campaigns and focuses (#WorkoutWednesday, #WeCommunicate).Solve problems: Stay resilient, agile, and solutions-driven when challenges arise.Own compliance & safety: Oversee all policies and procedures, including Health & Safety and pool plant operations. What you'll bring
Essential
Minimum 1 year's management experience in the fitness industryStrong leadership skills, with the ability to adapt your communication and management styleA member-first mindset and excellent interpersonal skillsCommercial awareness and a genuine drive to deliver resultsResilience and a positive, solutions-driven approachFlexibility to work evenings, weekends, and Bank Holidays as requiredA real passion for health, fitness, and wellbeingDesirable
Level 2 Fitness Qualification We're part of Frasers Group, and we do things differently. See more of what our brand is about on our LinkedIn or Instagram page.
An opportunity like this is for the ambitious. The potential is massive and the experience is unrivalled, and to make the most of it, you'll live and breathe our principles:
Think without limits: Think fast, think fearlessly, and take the team with you.Own it and back yourself: Own the basics, own your role, and own the results.Be relevant: To our people, our partners, and the planet.Ready to open something special? Apply now, we'd love to hear from you.