About this role
What you'll do
Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential.
Drive Commercial Success: Own all revenue lines – memberships, PT, secondary spend. Maximise overall profitability.
Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction.
Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level.
Champion Standards: Maintain best-in-class cleanliness, safety, and presentation – whether you’re on shift or not.
Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change.
Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.
What You’ll Bring
Passion for health, fitness, and wellness
Level 2 Fitness Qualification (desirable)
Strong leadership qualities with adaptability in communication & management style
A member-first mindset with exceptional interpersonal skills
Commercial awareness and the drive to exceed targets
Positivity, ambition, and a fearless approach to challenges
Flexibility to work varied hours, including evenings, weekends, and Bank Holidays
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Think without limits - Think fast, think fearlessly and take the team with youOwn it and back yourself - own the basics, own your role and own the resultsBe relevant - Relevant to our people, our partners and the planet