About this role
Assist to coach and train sales assistant in products knowledge and customer service standards
Assist in achieving monthly sales target of the shop
Assist in monitoring stock delivering & processing
Assists in stock replenishment activities
Assists in stock-take (routine, ad-hoc and/ or annual)
To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same
To assist in product display arrangement and visual merchandising
Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations
To assist in maintenance and cleaning of shop premises
To assist in stock take (routine, ad-hoc & annual) as and when required
Update to Shop Manager on staff performance
Update to Shop Manager if any Customer feedbacks
Implement/execute sales & promotion plans as and when required
Any other legal assignments requested by management from time to time
SPM with at least 2 years’ experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent)
Have passion with Sports and retail industry
Proven supervisory skills and management skills
Have knowledge in analytic, problem solving and decision-making skills
Good customer service, communication and interpersonal skills
Willing to work long hours, weekends, public holidays and shift duty
Multiple vacancies @ KL: Midvalley KL & IOI Putrajaya
An OPPORTUNITY like this at Frasers Group is for the FEARLESS!
The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles, you will:
THINK WITHOUT LIMITS, and take the team with you!
BE RELEVANT, to our people, to partners, and to the planet!
OWN IT, and back yourself!