About this role
About FareShare
This is a great opportunity to join a unique, award-winning organisation. At FareShare, we fight food poverty by tackling food waste. We source food that is surplus to requirements – from food retailers and manufacturers – and engage many volunteers to help redistribute this to local charities and community groups that provide meals to vulnerable people (individuals who are homeless, unemployed, socially isolated, recovering from addictions).
FareShare now operates 21 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. We support over 7,000 local charities and groups – our Community Food Members. Over the past year 13,000 tonnes of food were redistributed by FareShare Regional Centres nationwide, feeding 500,000 people every week. We operate across 1,300 towns, cities and villages and we save UK charities and community groups more than £23 million each year.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first. Demand far outstrips supply.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Work with the Warehouse Manager to develop new operational processes as required and take an active role in their implementationTo carry out any other duties which may be necessary in the light of the main purpose of the jobHealth & Safety
Be responsible for the Health & Safety and security of FareShare Southern Central buildings, vehicles, staff and volunteers, including the delivery of appropriate health & safety briefingsCarry out & update risk assessments as defined by the FareShare operating manual and complete risk assessments for all new activity as requiredEnsure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulatorsTo ensure that the vans used by FareShare Southern Central are roadworthy and legal (taxed and insured) and to ensure there is payment of appropriate chargesSupport the development of relevant policies and procedures for FareShare and to ensure that all staff, volunteers, food suppliers, charities and visitors adhere to them as appropriateTo comply with monitoring and evaluation systems as required for the Regional Centre’s activities and report regularly to the Warehouse Manager as required Operating Hours and Shift Pattern
Operating hours of the warehouse are 07:00 – 16:00, Monday – Friday and 08:00 - 12:00, on occasional Saturdays. Position will be 7am – 3pm
Flexibility to provide cover for planned and ad-hoc absences as well as Public and Bank Holidays is highly desirable in this role and also offers the opportunity for additional hours to supplement the core hours.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
· Passion – for our cause and the challenge that lies ahead
· Ambition – to go the extra mile and drive the change that must happen
· Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
· Collaboration – it’s only by working with others that we can be stronger
· Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
To co-ordinate the day to day operations, supervise a large team of volunteers and ensure the ongoing success of the FareShare Southern Central food warehouse in Southampton. This will involve working closely with warehouse colleagues and volunteers to ensure that all operational activities are completed to the agreed timetable and to the food safety standards set out in the FareShare operating manual.
Main areas of responsibility
Operations
Work as a team with the Warehouse Manager, Warehouse Coordinator colleagues and volunteers to ensure all shifts are adequately planned, supervised and meet operational needsSupport the Warehouse Manager in managing the FareShare Southern Central office, responding to emails and taking phone callsResponsible for organising food distribution using the FareShare food management systemsMaintain excellent relations and communications with volunteers, staff, food suppliers and charitiesTake responsibility for petty cash as requiredEnsuring all key activities and milestones per shift are metPerson Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
Qualifications
Commitment to gain, if not already held, intermediate certificate in food hygieneFull Drivers LicenceDesirable
Level 2 Food Safety QualificationExperience & Knowledge
At least one years’ experience of one or more of the following:supervising/managing staff and/or volunteerswarehousing operationfood distributionExperience of working in a team with evidence of demonstrating a flexible approach to team workingExperience of working on own initiative, able to manage own workload and prioritise tasks to meet objectivesExperienced driver, with full, clean driving licenceComputer literate with experience of working with MS Office and other bespoke software packagesExperience of taking responsibility for health and safety issues within a food distribution and/or warehousing operationExperience of working in a highly regulated environment and demonstrable risk assessment capabilitiesExperience of delivering training to staff or volunteersExperience of working with people who may have additional support needsExperience of driving vans / medium sized vehiclesSkills, Abilities and Attributes
Excellent interpersonal & communication skills, clear ability to adapt approach to a diverse range of audiencesTeam player able to motivate and develop people through positive approachesExperience
You are someone with an interest in food insecurityExperience of working as part of a teamYou’ll be pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail.You’ll have strong knowledge of Microsoft Offices packages, ideally at an advanced level and have a good level of numeracy and literacy.You’ll be great at building relationships across the business and providing a great level of service.Competencies and behaviours
Excellent communication both written and verbal, to various audiencesProven ability to provide a customer focused service Excellent, proven organisational skills