About this role
If you have been grinding in a call center, working support tickets, or sitting at a service desk - your skills are exactly what we need. We just pay more and the vibe is completely different.
$17-$23/hr with tips (base rate + guaranteed tip rate, and customer tips are unlimited!!)
No prior casino or gaming experience required. Our Evolution Academy trains you from the ground up while paying you from day one.
What You Will Do
Host live casino games on camera - Blackjack, Roulette, and BaccaratEngage online players in friendly, professional conversation every shiftDeal cards, spin the wheel, and keep the game running smoothlyFollow trained game procedures with accuracy and consistent energyWhy Customer Service Workers Thrive Here
Use your people skills in a role that is actually funEarn tips on top of your hourly rate - something no call center ever offeredConsistent schedule, same days and shift every weekNo phone queues, no tickets, no escalationsClean modern studio - no headsets, no hold music, no stressWhat We Offer
$17-$23/hr (base rate + guaranteed tip rate, unlimited customer tips!!)Paid training through Evolution AcademyPaid breaks and PTOMedical, Dental, and Vision insurance401(k) with annual matchPerformance bonusesCareer growth into trainer, senior dealer, and supervisor rolesNationwide employee discount programFree parking and modern studio with break room and refreshmentsShift Options
Day, evening, and overnight shifts available40-hour (5-day) and 32-hour (4-day) consistent weekly schedulesWeekend availability requiredWho We Are Looking For
Current or former customer service rep, call center agent, or support specialistStrong communicator comfortable on cameraProfessional, reliable, and consistentAvailable for full-time hours including evenings, weekends, and holidaysNo casino experience needed#EVOMIH
Must be 21 years of age or olderHigh School Diploma or equivalentMust be able to obtain a MI Gaming LicenseMust complete pre-employment background checkMust wear assigned uniform and maintain professional appearance standards1 to 2 years of customer service or hospitality experience preferredPhysical Requirements
Prolonged sitting at counter height chairs and tablesRepeated use of both hands and armsAbility to see and read a chat screen from 4 or more feet awayAbility to communicate verbally to playersAbility to lift up to 10 lbsAbility to present on camera under professional studio lightingGame Show Hosts: ability to wear 2 inch or higher heels while standing for 1.5 hours at a time Evolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. Our studios broadcast 24/7 from Atlantic City NJ, Philadelphia PA, Grand Rapids MI, Southfield MI, Fairfield CT, and Vancouver Canada.
At Evolution, everyone is a winner. We embrace diversity and hire personalities across any background, ethnicity, gender expression, and religion.
All your information will be kept confidential according to EEO guidelines.