About this role
Account Director
The deets. ● Establish a strategic relationship with clients and serve as a business consultant ● Uncover opportunities to drive growth (customer satisfaction & revenue) ● Guide and direct internal teams, so they can consistently perform above and beyond client expectations ● Be able to net $1M in client business per year ● Create, manage, review and analyze client facing reports ● Translate wins, opportunities and objectives to clients ● Monitor and present new and upcoming digital trends to clients ● Communicate effectively and frequently with clients ● Ensure program success, and adjust program accordingly to accommodate for changing environments ● Provide clear client feedback to internal teams ● Rally internal teams to create strategic recommendations and bring new ideas to the table ● Provide clear client feedback to internal performance teams ● Managing/pursuing contracts; upsell, amendments
Enough about us. Let’s talk about you. ● Mix of agency and in-house or client side experience ● 8+ years digital marketing, strategy or account management experience ● Strong organizational skills and a hands-on approach ● Willingness to aggressively take on new responsibilities ● Willingness to travel ● Integrity, independence and a desire to apply your skills ● Excellent organizational and analytical skills ● Ability to represent and promote Ethology and demonstrate value added service to clients ● Experience with and up to date knowledge of the entire digital spectrum, including website and mobile design and development, social media, paid media and search engine optimization ● Proven ability to navigate and lead large brands and organizations ● Ability to effectively manage several projects and/or accounts at once ● Bachelor’s Degree from an accredited school, MBA is a nice to have
Bachelor's Degree, MBA would be great to have Must be located in New York or Chicago Must have 8+ years of agency experience
All your information will be kept confidential according to EEO guidelines.