About this role
Bompard is looking for a full-time Supervisor (40 hours/week) for our Hampstead store.
The position is available immediately.
Main Responsibilities:
Client Experience & Sales Leadership
Lead by example in delivering a premium, personalised client experience, from the warm welcome to the farewell at the doorSupport, coach and motivate the team to achieve outstanding service standardsHandle complex client situations and build lasting loyaltyMonitor individual and team sales performance, providing regular feedbackProduct Knowledge & Brand Representation
Maintain expert knowledge of the full product range (quality, care, past collections, styling)Train the team in product knowledge and selling techniquesEmbody the brand's image, values and standards at all timesBoutique Organisation & Visual Standards
Keep the boutique immaculate (sales floor, stockroom and shared areas)Uphold merchandising standards and support visual updatesStock Management
Oversee deliveries and product checksMonitor stock levels, help prevent stock loss and follow up on special ordersHelp coordinate regular stock countsOperations & Team Management
Assist with scheduling and daily team organisationSupport opening and closing procedures in line with company and security policiesFoster a positive, collaborative and high-performing team spiritSales Performance
Own daily, weekly and monthly sales targetsAnalyse performance indicators and implement action plans to meet and exceed KPIs • Previous experience in retail supervision, preferably in premium or luxury fashion
• Strong leadership and interpersonal skills
• Passion for client service and high-quality products such as cashmere
• Proactive, organized, and results-driven
By joining Bompard, you become part of a French company renowned for its quality and unique cashmere expertise.
Ready to take on this challenge ?
Send us your application!
We look forward to meeting you and sharing this adventure with you in London !