About this role
Position Summary
The Career Coach provides comprehensive case management, career coaching, and job readiness services to individuals seeking employment and training opportunities. This role supports participants from initial referral through employment placement and long-term retention, with a focus on helping individuals achieve self-sufficiency and economic stability.
The Career Coach manages a caseload of participants and provides counseling, mentoring, and structured workshop facilitation. The role integrates individual coaching and group instruction to ensure participants are prepared for and successfully transition into employment.
Key Responsibilities
Case Management and Career Coaching
Manage a caseload of participants and provide counseling, guidance, and mentoringAssess participant competencies, work history, educational attainment, skills, and abilitiesIdentify barriers to employment and support participants in developing solutionsConduct regular one-on-one meetings to support job search, education, job readiness, and retentionMonitor participant progress throughout the program and support long-term self-sufficiencyEmployment Planning and Participant Engagement
Complete an individualized overview of available services and develop employment plans with participantsEstablish short- and long-term employment goalsEnsure participant accountability and attendanceMaintain ongoing contact to support job retention and advancementMaintain knowledge of local employers, resources, and servicesWorkshop Facilitation and Job Readiness
Facilitate job readiness workshops and career preparation sessions in a classroom settingDeliver instruction on resume development, interviewing, and workplace readinessImprove participant job readiness through group and individual instructionCoordinate instruction in an organized and professional mannerIntroduce tools and resources to support participants’ career readinessDevelop a pipeline of job-ready participants for employer engagementEmployment and Retention Support
Provide information on available jobs and training opportunities that lead to advancementCoordinate with employer-facing staff to support participant placementMaintain scheduled follow-up contact to assess employment retention and advancementTrack and maintain employment retention goalsNotify appropriate agencies when a participant experiences job loss or reduced hoursDocumentation, Reporting, and Compliance
Prepare, organize, and maintain accurate and up-to-date participant records in both electronic and paper filesMaintain documentation reflecting the full history of participant engagement, including supportive servicesTrack participant progress, employment outcomes, and retention milestonesEnsure all records meet program requirements and support reporting and complianceCoordination and Collaboration
Facilitate access to training, education, and employment servicesCollaborate with internal staff, employer partners, and community organizationsMaintain awareness of labor market trends and employment opportunitiesWork effectively as part of a team to support program goals Core Competencies
Strong interpersonal, coaching, and customer service skillsAbility to work effectively with individuals from diverse cultural, linguistic, educational, and economic backgroundsExperience facilitating workshops and working in a classroom settingStrong organizational and time management skillsEffective verbal and written communication skillsAbility to manage multiple priorities and maintain attention to detailQualifications
Associate degree from an accredited college or equivalent work experience requiredOne to three years of experience in workforce development, case management, or a related field preferredDemonstrated experience working with diverse and high-barrier populationsFamiliarity with local communities, employers, and available resources preferredExcellent customer service skillsBilingual or multilingual skills (Spanish preferred) highly desirable All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.