About this role
About the Role
The Revenue Cycle Management Lead will serve as the right hand to the Director of Revenue Cycle Management, helping drive operational excellence, reporting, process improvement, and team success across the organization.
This role is ideal for a revenue cycle professional who enjoys solving problems, analyzing data, improving workflows, and supporting the development of others. The successful candidate will provide guidance and support to a team of two while partnering with leadership to identify opportunities for improvement and drive results.
What You'll Do
Serve as a trusted partner to the Director of Revenue Cycle ManagementProvide day-to-day support, guidance, and mentorship to a team of two revenue cycle team membersAnalyze revenue cycle data to identify trends, risks, and opportunities for improvementDevelop and maintain reports, dashboards, and performance metricsMonitor billing, collections, denials, and payer performancePartner with leadership to provide data-driven recommendations and business insightsSupport audit readiness, compliance initiatives, and reporting activitiesAssist with workflow optimization and process improvement effortsSupport system enhancements, testing, and implementation projectsCollaborate with operational, compliance, and technology teams to improve efficiency and accuracy What We're Looking For
3+ years of dental and/or orthodontic revenue cycle experienceAdvanced Microsoft Excel skills, including pivot tables, lookups, formulas, and data analysisStrong analytical and problem-solving abilitiesExcellent communication and organizational skillsAbility to work independently while managing multiple prioritiesDemonstrated ability to coach, support, or lead others in a collaborative environmentPreferred Qualifications
Experience with Dentrix Ascend, Ortho2Edge, OrthoBanc, Zentist, Gaidge, or similar platformsExperience supporting audits, compliance initiatives, or reporting functionsExperience leading projects, training team members, or serving as a subject matter expert Why Join EPIC4?
Fully remote work environmentMedical, dental, and vision insurance401(k)Paid time off and paid holidaysPet insuranceOpportunity to make a meaningful impact in a growing organizationCollaborative and supportive team environmentWe are seeking the best-qualified candidate and encourage applicants who meet most, but not necessarily all, of the listed qualifications to apply.