About this role
In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.
Responsibilities included but not limited to:
Keep systems up-to-date through operating systems upgradesMonitor networking equipment and serversAssist with the design, implementation, and ongoing support of new software and featuresIdentify hardware shortages and manage required IT inventory accordinglyMonitor web performance, network availability, and securityOversee troubleshooting for system errorsProvide helpdesk support for network issuesProvide technical support either by phone, remote access or site visits as neededRespond to IT issues; hardware maintenance, software, networking, etc.Evaluate connectivity issues, equipment, and softwareModify configurations, utilities, software, etc.Set up equipment for new usersSet up user accounts on Linux and windows servers.Install, test, and monitor servers, firewalls, and new softwarePerform data backupsInstall and update network system improvements as neededAssist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
High school degree or equivalentPrevious experience as a help desk technician, computer technician, or IT supportAbility to troubleshoot and resolve multiple issuesAbility to multitask, prioritize, and manage time efficientlyExcellent verbal and written communication skillsComfortable in a diverse and fast-paced environmentGoal-oriented, organized team playerExperience working with network and server management supportUp-to-date knowledge of new systems, information, software, and upgradesAbility to physically stand, bend, squat, and lift equipment All your information will be kept confidential according to EEO guidelines.