About this role
As a Profit Centre Administrator, you will handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation and vendor payables issues.
To experience success in the position, the Profit Centre Administrator will:
Represent the Profit Centre in a professional mannerUphold our core values and ethics with every interactionBe an effective teammate in the Profit CentreBe courteous and friendly; building long lasting loyal customer and vendor relationshipsBe detail oriented, organized, and accurateAnalyze and solve problemsPrioritize tasks
Additional duties will include:
Provide accurate and timely invoicing of customer shipments dailyAssist in servicing customers including answering phonesFiling of packing slips, pickers, and reconciled reports Reconcile daily cash transactions payments, prepare the bank deposit, and submit deposit paperwork for the National Support CentreObtain, review, verify and enter purchase and expense vendor invoices, debit memos and debit cancellations in the system for processing in an accurate and timely mannerWork in conjunction with Counter Sales teammates to find order discrepancies to ensure all products are received and accounted forAdvise vendors on warranty claims for their customers and process them in a timely mannerInvestigate, resolve, and respond to all customer, vendor, credit and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations and benefits of the Profit CentreEnter customer credit notes and vendor debits in the systemReconcile petty cash and cash sheets dailyUpdate information into PeopleSoftUnderstand and follow all safety regulations at all customer locations as well as at the Profit CentreSupport all Profit Centre activities as part of the Profit Centre TeamPerform other tasks as requested by the Profit Centre Manager What we are looking for from you:
Grade 12 diploma or equivalent; College and/or University degree an assetA minimum of 1 year of experience with customer service, accounts payable, accounts receivable or similar roleKnowledge of basic accounts receivable/payable bookkeeping practices and termsProficient in the use of Microsoft Office softwareOutstanding customer service and verbal communication skillsHigh level of accuracy and an attention to detailExcellent relationship building skills with customers, vendors, and teammatesAbility to prioritize work projects and multitaskAble to learn and operate the applicable software system used to process ordersIntermediate math skillsPreferred Skills
Previous experience with or knowledge of products sold at the Profit CentreExperience using M3 Salary Range - $18+
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.