About this role
As an Order Fulfillment Associate, you will play a key role in our customers experience, by accurately picking and packing orders and providing clear communication. You will confirm digital orders before preparing them for pick up, and contact customers about any shortages. As a member of our counter team, you will help to maintain, stock, and keep a clean counter sales area to provide the highest level of customer service. In addition, you will provide support to our sales teammates and at times will be called upon to help load customers and finalize paperwork.
Additional duties will include:
Monitor digital orders to ensure they are confirmed and picked in a timely fashionUse great attention to detail to accurately pick and pack ordersDrive sales growth through excellence in your role and building relationships with customers at each interactionAssist teammates in servicing customers at the counterInform the buyer when stocks levels are low or when you encounter a discrepancyPerform other tasks as requested by your supervisor or the Profit Centre Manager Grade 12 diploma or equivalentGreat attention to detailOutstanding customer service and verbal communication skillsExcellent relationship building skills with customers, vendors, and teammatesAbility to learn and operate the applicable software system used to process ordersExperience working in a fast-paced environmentIntermediate math skills Ability to learn how to operate material handling equipmentPossess a strong work ethic and a high standard of integrityAbility to work well independently and in a team settingPrevious customer service or warehouse experience preferred
Salary Range $39520
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.