About this role
As our Shipping Lead/ Dispatch you will be responsible for coordinating the accurate and on time delivery of customer orders. This includes picking, packing, and coordinating with our delivery drivers and local freight companies. An attention to detail will ensure the highest level of customer satisfaction, along with the ability to multi task.
To experience success in the position, you will:
Provide a professional atmosphere for our customersHave an attention for detail while picking orders and completing shipping documentsBe able to plan and organize delivery schedules based on geography/ shifting customer demandsUphold our core values and ethics with every interactionWork safely and effectively as a teammateBe comfortable multitasking and giving direction to other teammates to ensure orders are processed accurately and promptlyKnow how to safely operate a forklift and other material handling equipmentBe courteous, friendly and build relationships with customers and teammates
Job Duties and Responsibilities
Follow all Health and Safety rules and legislation while performing job functionsLoad and unload trucks, operate forklift and other material handling equipmentShipping/ Dispatch duties include:Picking material for customer orders, counting and comparing items to the shipping documentationAssemble material and pack appropriately for shipment to customerComplete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentationGiving direction to material handlers and delivery drivers to ensure on time deliveryInform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levelsMaintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debrisInform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehousePerform other tasks as requested by the Profit Centre Manager What we are looking for from you:
Grade 12 diploma or equivalent; College and/or University degree an assetA minimum of 1 year of warehouse experience, with preference for shipping/ dispatchOutstanding customer service and verbal communication skillsAble to develop comprehensive product knowledgeAbility to learn to safely operate a forklift and any other material handling equipmentPossess a high level of attention to detailAble to learn and operate the applicable software system used to process ordersAbility to multitaskExperience leading a team/ giving directionIntermediate math skillsPreferred Skills
Previous experience with or knowledge of products sold at the Profit CentreExperience using M3, Word, Excel, and Outlook
Salary Range - $40,000-$60,000+ (Inclusive of Profit Sharing Bonus)
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.