About this role
We are seeking a detail-oriented and analytical Senior IT Engineer to join our organization in Kuwait City, Kuwait. In this role, you will be responsible for managing, maintaining, and optimizing the IT infrastructure that supports port and terminal operations. You will lead technical initiatives, mentor junior IT staff, and ensure the reliability and security of critical systems that are essential to our operations. This is an excellent opportunity for an experienced IT professional to make a significant impact in a dynamic maritime environment.
Design, implement, and maintain port and terminal IT infrastructure, including servers, networks, and communication systemsManage and optimize database systems that support port operations and logistics managementDevelop and execute IT security protocols and ensure compliance with industry standards and regulationsTroubleshoot complex technical issues and provide timely resolutions to minimize operational downtimeLead IT projects from planning through implementation, ensuring efficient delivery and resource managementMentor and supervise junior IT engineers and technical staff, providing guidance and performance feedbackCollaborate with port operations teams to understand business requirements and translate them into technical solutionsMonitor system performance, capacity, and security; implement improvements and upgrades as neededCreate and maintain comprehensive technical documentation and standard operating proceduresManage relationships with IT vendors and service providers to ensure quality support and cost-effectivenessStay current with emerging technologies and industry best practices relevant to port and terminal operations 7+ years of IT infrastructure management experience, with at least 3 years in a senior or leadership capacityProven expertise in network administration, system administration, and server managementStrong knowledge of port and terminal operations systems or similar logistics-focused IT environmentsExperience with IT security frameworks, compliance standards, and risk managementProficiency in database administration and optimizationDemonstrated ability to troubleshoot complex technical problems and implement effective solutionsExperience with IT project management methodologies and toolsStrong leadership and mentoring skills with the ability to manage and develop technical teamsExcellent analytical and problem-solving abilities with strong attention to detailProficiency in scripting and automation tools (preferred)Experience with cloud infrastructure and containerization technologies (preferred)Knowledge of IT Service Management (ITSM) frameworks (preferred)Familiarity with maritime industry operations and port management systems (preferred)Strong communication skills with the ability to explain technical concepts to non-technical stakeholdersAbility to work independently and as part of a collaborative team in a fast-paced environment