About this role
Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.
Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitalitySets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)Ensures all items are dated and following First in First Out (FIFO) standardsManages transactions and ensures accurate accountingPrepares necessary collateral, weighs, labels, packages and serves productsSupports, motivates, guides, educates and mentors team membersMonitors inventory, checks orders and distributes supplies as needed throughout the departmentEnsures department complies with all quality, health, safety and sanitation standardsDocuments, investigates, resolve and escalates guest incidentsAssists with administrative duties as neededPerforms other duties as required or assignedRate: $18.00-$20.00 plus tips
High school diploma or equivalent; post-secondary degree preferred1+ year of lead or supervisory experience in food serviceBasic math skills and ability to handle money accuratelyExcellent communication and problem-solving skillsKnowledge of coffee and coffee productionKnowledge of Italian cuisine and beverage preferredJob Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingAbility to operate equipment such as manual espresso machine, drink blender, juicer and cash register Benefits and Perks
Medical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.