About this role
What You'll Do
As a Program Director, you'll be responsible for the full operation of the program, including:
Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day programProvide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situationsTrain, develop, and hold staff accountable to performance expectationsDevelop engaging, workshop-style activities that promote independence and life skillsImplement person-centered service plans and behavior support strategiesSupport behavioral interventions and model best practices in real timeEnsure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelinesMaintain accurate documentation and oversee audits and quality assurance effortsPartner with Regional Center, Community Care Licensing, families, residential providers, and other community partnersManage program performance, staffing stability, and overall environmentOversee budget expectations, payroll, and program expensesBuild and maintain a culture of accountability, engagement, and consistencySkills & Competencies
Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settingsStrong understanding of behavioral intervention, trauma-informed care, and person-centered planningWorking knowledge of compliance, audits, and regulatory expectationsAbility to manage operations, staffing, and documentation simultaneouslyComfortable addressing performance concerns and holding staff accountableLeads by example and is willing to be physically present and engaged in the program Required Qualifications
Bachelor’s degree in a human services OR equivalent experienceMinimum of 3 years of experience in a human services delivery systemMinimum of 1 year of supervisory or leadership experience, with direct oversight of staff (experience managing larger teams of 10+ employees is strongly preferred)At least 2 years of experience or training in one of the following:Care and supervision of individuals with intellectual & developmental disabilities in a adult day program OR residential facility/home.Demonstrated operational management experience within a human services program, including responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.Experience with high-level behaviors in settings like crisis homes, Level 4, or EBHS facilities strongly preferredExperience working with Regional Centers, Community Care Licensing, and knowledge of Title 22 and Title 17 regulationsExperience with ISP/IPP development and behavior support plans. Valid driver’s license with acceptable driving recordMust be able to lift and transfer up to 50 poundsHigh digital literacy, proficient in Microsoft Office Suite with strong verbal and written communication skills.What Will Set You Apart
Direct experience in a licensed Adult Day Program or similar environmentExperience leading high-behavior or crisis-based programsStrong background in staff coaching, performance management, and accountabilityOwnership of program operations, staffing, and overall program performanceWillingness and ability to work alongside staff during escalations and day-to-day operationsHours:
Full-time exempt position (40 hours per week).Schedule must have flexibility to accommodate program, individual, and staff needs We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
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