About this role
Together with the QA Team, you ensure that all our products are always of superior quality and delivered to perfection to our clients. So this means you will embody Product Quality for DO&CO and you will be responsible for our internal quality system and therefore have a direct impact on finished goods.
Ensure the operational process and production of finished goods are appropriately controlled, via HACCPEnsure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirementsFacilitate and take ownership of non-conformances from the process, customer specifications and customer complaints, including investigation and root cause analysis and appropriate corrective actionsMonitor departmental KPI's and develop a quality cultureProvide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potentialMaintenance of the third-party certificationKeep abreast of all relevant legislation and where applicable, implement of new legislationWork closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and productsDelivery of customer complaint information and other monthly information as requested by internal and external stakeholders Qualifications – HACCP Level 4, Food Safety Level 4Degree in food science or in a relevant disciplineFood industry experience essential with a comprehensive understanding of High Care operationsProven experience of leadership and team managementStrong knowledge and understanding of food law, legislation and regulations for the UKComputer literate and good data management skillsResults focused and the ability to influence othersConfident communicator across all levelsBuilding relationship with Customers by being food safety first point of contactWork well under pressure and to tight deadlinesStrong organisational skills to meet the demands of a 24/7 businessFlexible to work hours as required We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
Competitive salaryOn-site roleEnjoy perks by referring your friends through our Refer a Friend SchemeSave money and time with On-Site Free MealsExpand your skills and knowledge through our in-house training opportunities.A business where you can have a real impact, we’re not afraid of new ideas!Genuine career development opportunities, both nationally and internationallyThe opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment marketDO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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