About this role
We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
Deploy Microsoft 365 EnvironmentsDeploy Azure AD EnvironmentsDeploy Advanced Microsoft 365 Services including Compliance and GovernanceArchitect Office/Microsoft 365 Service EnvironmentsMaintenance of Azure Active Directory environments including PoliciesMonitoring of Network and Desktop EnvironmentsMaintaining Desktops, Laptops, Tablets, and SmartphonesAssisting on IT Projects as requiredWorking with End-Users and Vendors to support applications and environmentsDeployment and Management of Microsoft desktop InfrastructureRoutine Maintenance with desktops and end-usersDeployment of end-user InfrastructureDeployment of Infrastructure improvements on Client environmentsAssist in maintaining and deploying other Client applications and environmentsLeading initiatives for researching and deploying new applicationsCoordinating various IT Operations for ClientsHandling daily support calls which can range from Tier 1 to Tier 3 support requirements.Provide guidance to your teammates as a member of the teamWorking with End-Users and Vendors to support applications and environmentsWorking with Client Stakeholders on strategy and visionMeeting regularly with Clients and attend Client meetings and engaging Executive Management.Supporting Client initiatives remotely and some on premiseRoutine network maintenance in various Microsoft environments. Required
Three years or more of IT support experienceTwo years of experience with managing Windows and Mac DesktopsHaving a worked in a highly motivated, fast-paced, critical support roleAn excellent reputation for support to end-users and leading teamsExcellent decision making and critical-thinking skillsExcellent organizational and communication skills are requiredAbility to meet deadlines with Projects and AssignmentsAbility to learn and support new technologies and train othersSome regional travel maybe required – all expenses paidParticipate in an on-call rotation scheduleMust be an energetic and highly motivated self-starterMust be self-motivated and have a positive attitudeMust be detail orientedMust have the ability to multi-taskMust have excellent oral and written communication skillsMust have the ability to communicate effectively with othersPreferred
One year or more of advanced Office 365 experience is preferredSolid experience in support management roles is preferredExperience with Microsoft Azure Active Directory is preferredExperience with AWS or Azure.Experience with Windows Servers. Benefits and Compensation
Salary based on Skill sets, Capability, and ExperienceFlexible hours and Remote Work FriendlyComprehensive Health InsurancePrescription CoverageDental CoverageVision CoverageShort-Term Disability401K Retirement PlanPaid Time OffPaid TrainingPaid Certification Testing