About this role
Job Summary
Support the delivery and customization of ServiceNow solutions while gaining hands-on experience across development, implementation, and platform capabilities. Work alongside experienced consultants on customer projects, pursue ServiceNow certifications, and contribute to documentation, issue resolution, training, and knowledge-sharing activities
Key Responsibilities
Learn and develop technical skills related to ServiceNow’s various modules and platform capabilities.Support customer projects and internal initiatives under the guidance of experienced consultants.Complete the ServiceNow certification path and acquire essential platform knowledge.Assist in the design, implementation, and customization of ServiceNow cloud-based solutions.Gain hands-on experience in ServiceNow development using best coding practices.Prepare and maintain technical and design documentation as needed.Identify and escalate product issues to the project team.Participate in regular team meetings, training sessions, and knowledge-sharing activities. Required Qualifications & Skills
Recent graduates with a background in Computer Science, Information Technology, or a related field.Passion for technology, cloud solutions, and IT service management.Strong analytical and problem-solving skills.Ability to work in a team-oriented, fast-paced environment.Excellent communication and collaboration skills.Soft Skills
Strong communication and presentation skills.Strong stakeholder management and interpersonal skills.Analytical and problem-solving capabilities.Consulting and client-facing mindset.Ability to work independently and collaboratively.Strong organizational and time-management skills. Language Requirements
English: Fluent
Arabic: Native
Location & Employment Details
Location: Amman, Jordan
Employment Type: Traineeship
Business Unit: N Platform