About this role
In Sunstar we are looking for a pro-active Customer Service Representative. You are patient, knowledgeable, and friendly towards current and potential customers.
Responsibilities:
Manage large amounts of incoming calls.Generate sales leads.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Meet personal/customer service team sales targets and call handling quotas.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.
Requirements:
Friendly and patient demeanor.Knowledge about the products and services.Ability to multi-task in a fast-paced environment.1-2 year(s) experience in customer support.Excellent verbal and written communication in English language.High school diploma. All your information will be kept confidential according to EEO guidelines.