About this role
At Summerset, we’re passionate about creating vibrant communities where our residents can truly thrive. As our Resident Experience Lead at Summerset Cranbourne North, you’ll play a key role in shaping a welcoming, connected and engaging village environment—where lifestyle, wellbeing and meaningful experiences sit at the heart of everyday life.
This is an exciting opportunity to lead the design and delivery of a diverse lifestyle and activities programme across our village, supporting residents living in independent villas, assisted living and care. From planning vibrant social calendars to building strong community connections, you’ll help create a village culture that residents feel proud to be part of.
Key responsibilities
Design monthly and weekly activity calendars tailored to resident interests and wellbeingBuild strong relationships with residents, families and the wider communityPartner with local organisations, entertainers and providers to create meaningful experiencesLead, coach and support the Resident Experience and Lifestyle teamsFacilitate resident feedback sessions and use insights to continuously improve programmesSupport residents as they transition into the village, ensuring their preferences are understoodContribute to a positive, inclusive village culture where everyone feels welcomed and connectedPlease click to view the job description.
You’re a natural people leader with a passion for creating memorable experiences and bringing people together. You thrive in a fast-paced environment, love thinking creatively, and are confident engaging with residents, families and teams.
You’ll also bring:
Experience in lifestyle, activities or event coordination (aged care or community environment is ideal)Leadership experience, with the ability to motivate and develop a teamStrong organisational and planning skillsA genuine interest in supporting older people and enhancing their wellbeingConfidence building relationships with a wide range of stakeholdersAbility to adapt, prioritise and remain calm under pressureCurrent First Aid Certificate (or willingness to obtain)Responsible Service of Alcohol (RSA) qualification (or willingness to obtain) Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:
Be part of a brand-new, purpose-built village and help set the standard for aged care in AustraliaOngoing professional development and real growth opportunities as we expand across VictoriaSupportive, inclusive team culture where everyone’s uniqueness and diversity can shineEmployee benefits including birthday leave, incentive schemes, and moreNext Steps: Applications for this role will close on 22nd October. This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!