About this role
Job Requirements **Job Title:** Emergency Services Representative (ESR) **Job Type:** Part Time
**Job Description:** We are seeking a dedicated and compassionate Emergency Services Representative (ESR) to join our team on a part-time basis. The ESR will serve as a critical point of contact in the emergency room, providing support to patients, families, and medical staff to ensure efficient and effective emergency care delivery.
**Key Responsibilities:** - Greet and assist patients and visitors in the emergency room with professionalism and empathy. - Coordinate communication between patients, families, and healthcare providers to facilitate smooth patient flow. - Manage patient registration and documentation accurately and promptly. - Assist in triaging non-clinical needs and directing patients to appropriate services. - Maintain confidentiality and adhere to all hospital policies and procedures. - Support emergency room staff with administrative tasks as needed.
**Qualifications:** - Previous experience in a healthcare or emergency services environment preferred. - Excellent communication and interpersonal skills. - Ability to remain calm and composed in high-pressure situations. - Strong organizational skills and attention to detail. - Flexibility to work part-time hours, including evenings, nights, weekends, and holidays as required.
Join our team and contribute to delivering exceptional emergency care with compassion and efficiency.