About this role
Title Code: Temp: Interpretation & Translation Technician
JOB SUMMARY Supports schools and families by coordinating interpreting and translation services for General Education. Manages the Fluency database for the assignment, tracking, and payment of interpreters and translators. Maintains spreadsheets to track budgets for interpreters and translators. Assists with hiring and training of interpreters. Trains school staff in the use of Fluency.
ESSENTIAL DUTIES/RESPONSIBILITIES
• Provide excellent customer service by responding promptly to school staff and interpreters with questions about requesting interpreters, using Fluency, translating documents, etc.
• Receive interpreter requests in Fluency and ensure that jobs are filled (General Education). Outsource jobs that have not been taken by in-house interpreters, especially during parent-teacher conferences and for ASL interpreters. Help staff members at schools learn how to use CTS Language Link for short parent-teacher conferences.
• Maintain Fluency system by entering and updating interpreter/school/requester information. Time-finish requests by entering completed assignment voucher information into Fluency.
• Ensure interpreters are paid. Check vouchers for accuracy; determine payment; enter details into Fluency and personal spreadsheet for payment.
• Follow up with schools to confirm agency interpreters' attendance. C heck the agency's bills for accuracy. Enter amount on spreadsheet for payment.
• Train school staff in the use of Fluency twice a year. Determine location, request sessions in ERO, update PowerPoints, conduct training session, follow-up training in ERO. Update webinar for online Fluency training as needed.
• Assist with hiring interpreters by tracking and compiling applications from HR Navigator. Participate in interviews. Complete PAFs for new hires. Schedule new hires for interpreter training. Ensure new hires complete HR processing. Maintain files on interpreters.
• Train interpreters by scheduling training sessions, preparing PowerPoints and other documents, and conducting the training. Track and pay attendees.
• Prepare and send letters of intent to current in-house interpreters each spring. Submit PAFs for interpreters who are either returning or resigning. File copies of PAFs and letters to HR for interpreters' files.
• Oversee VRI Gateway, an American Sign Language Video Remote interpretation service. Ensures that schools with a Deaf or Hard of Hearing parent or guardian have access to this computer-based program, which provides an immediate interpreter via computer for walk-ins or for parent/teacher conferences when needed.
• Maintain electronic file of translated documents. Enter translator payment amounts on spreadsheet and submit for payment.
• Maintain headsets for interpreters. Ensure replacement headsets, transmitters, or receivers are ordered when needed.
• Maintain master spreadsheet to track such information as: all interpreting events; translations; accounts which pay for interpreters or translators; and payments.
• Compile amounts spent from spreadsheet and meet with Accounting to assist with budget planning. Meet with Purchasing to discuss contracts, needs, and monetary amounts.
• Performs other related duties as assigned within the same classification or lower.
MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
• Associate's Degree in related field of education from a regionally accredited college or university required;
• Course work in data input and management preferred;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
Experience
• Three (3) years related experience in maintaining data bases and analyzing data required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
Knowledge, Skills, Abilities and Other Characteristics
• Ability to exercise courtesy, patience, tact, and good judgment in communicating with parents, school staff, Central Office staff, interpreters, and translators.
• Excellent oral and written communication skills that demonstrate a professional demeanor.
• Demonstrated skill in prioritizing and maintaining a diverse work load, establishing and meeting goals and deadlines, and independently following tasks to completion.
• Ability to work in a highly collaborative environment where teamwork, creative problem solving, and self- motivation are necessary for success.
• Familiarity with procurement processes and procedures i.e. purchase orders, vendor quotes/bids, and budgetary approvals.
• Thorough knowledge of Board of Education and school operations, policies, and procedures
• Demonstrates ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred). For new permanent secretarial/clerical/technician hires, a minimum score on a pre-employment assessment is required.
Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment.
• N/A
Driving Requirements
• N/A
LEADERSHIP ROLE
• N/A
PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
• Standing: under 1/3 of the time
• Walking: under 1/3 of the time
• Sitting: between 1/3 and 2/3 of the time
• Keyboarding: between 1/3 and 2/3 of the time
• Talking: between 1/3 and 2/3 of the time
• Hearing: between 1/3 and 2/3 of the time
• As required by the duties and responsibilities of the position.
Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.
• No special vision requirements
Work Environment Location
• Office, school or similar indoor environment: over 2/3 of the time
Noise Level
• Moderate: between 1/3 and 2/3 of the time
Weight & Force Lifting and carrying requirements
• Up to 10 pounds: under 1/3 of the time
Travel Requirements
• N/A
JOB INFORMATION
Approved Date: 7/1/2026
Established Date: 10/1/2018
Title Code: Y00130
Title: TECHNICIAN: INTERPRETATION & TRANSLATION TEMPORARY
Alternate Title: Technician: Interpretation & Translation Temporary
Reports to Generic: Senior Manager
Reports to Specific: MANAGER SENIOR: INTERNATIONAL FAMILY ENGAGEMENT & OUTREACH
ORGANIZATION
Division: Communications
Business Unit: Communications & Community Engagement
Department:
Negotiated Agreement: N/A
HR JOB INFORMATION
Unit: 0
Days Worked:
FLSA Exemption Status: Non-Exempt
Grade: Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Temp-Terms of Employment)
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