About this role
Quality Manager Spectrum Logistics are currently recruiting for an experienced Quality Manager based from their facility at Citywest, Dublin 24 The Quality Manager will have responsibility for designing and implementing quality management strategies, processes, and practices. The role ensures that all products and services meet customer and regulatory requirements while aligning with the company's quality standards. Responsibilities & Duties • Develop and implement quality management processes and procedures • Collaborate with all departments to ensure we have relevant and updated Standard Operating Procedures (SOPs) • Lead Auditor for External and Internal ISO audits • Monitor and evaluate the effectiveness of the quality control measures • Conduct internal and external quality audits. • Set out annual KPIs and drive correction actions • Lead root cause analysis and problem-solving initiatives. • Coordinate with all departments to implement quality improvements. • Train and mentor staff on quality standards and procedures. • Prepare and present quality reports to management team, and end of year Annual Management Review, aligned to QMS Clauses • Manage customer complaints and implement corrective actions (CAPA) • Overall responsibility to complete regulatory Questionnaires, e.g. Eco-Vadis etc., • Develop quality training programs for employees. • Maintain and update Approved Supplier List • Generate and maintain annual EMS Targets and Objectives. • Responsible for incoming inspection of purchased 3rd party items • Manage bi-weekly Internal Quality Meetings Qualifications & Skills • Bachelor’s or Master’s degree in Quality Management, or a related field. • Experience with ISO standards and regulatory compliance, particularly ISO 9001 & 14001 • Experience with Six Sigma or Lean Manufacturing methodologies. • Understanding of ISO 27001 (ISMS) & ISO 45001 (H&S) • Ability to work collaboratively with cross-functional teams. • Proven experience as a Quality Manager or similar role, with +5 years’ experience • Ability to lead and collaborate with a team. • Proficient in MS Office and quality management software.. • Exceptional verbal and written communication skills. • Understanding of root cause analysis and corrective actions. • Customer-focused and results-oriented attitude. Experience within the Medtech industry , would be a key advantage