About this role
Maples House Hotel is seeking a motivated and experienced Hotel Manager to oversee the day-to-day operations of our hotel in Dublin 9. The successful candidate will be responsible for ensuring the smooth running of hotel operations, supervising staff, maintaining high standards of guest service and improving overall operational efficiency. ### Key Responsibilities - Oversee daily hotel operations, ensuring efficient coordination between reception, housekeeping and other departments. - Supervise hotel staff, prepare work schedules and allocate duties. - Monitor room availability, reservations, occupancy rates and revenue performance. - Maintain high standards of guest satisfaction and resolve escalated guest complaints. - Coordinate housekeeping operations, room inspections and maintenance requirements. - Assist with staff recruitment, onboarding, training and performance management. - Monitor operational costs, stock levels and departmental expenditure. - Ensure compliance with health and safety regulations and hotel operating procedures. - Identify opportunities to improve operational efficiency and guest experience. - Prepare operational reports and communicate regularly with hotel directors.